FREQUENTLY ASKED QUESTIONS + Shop policies

What kind of items do you sell?

1

We create one-of-one and limited designs including t-shirts, drinkware, stickers, posters, and other art pieces. Once something is gone, it may not come back!

Do you offer custom or personalized pieces?

2

We occasionally take on custom orders depending on our schedule and your idea. If you have something in mind, feel free to reach out with details. We are especially drawn to concepts that fit within our world and style.

Pieces for Celebrations, Bachelorettes, Weddings, and everything in between are always welcome, as long as you reach out ahead of time so we can bring it to life properly.

Custom work is limited, and not all requests will be accepted. If your idea is approved, we will go over pricing, timeline, and details before starting.

Because custom pieces are made just for you, all custom orders are final sale.

How long does shipping take?

3

Orders are typically processed within 3-5 days. Shipping times vary depending on your location.

Once your order ships, you’ll receive a tracking number via email.

PLEASE NOTE - The shipping times listed are transit estimates. Orders are processed in the order received, so there may be orders ahead of yours.

I need my order asap - can you rush it?

4

If you’re on a tighter timeline, rush orders may be available. Reach out to Alexis directly to see if we can accommodate your deadline. Availability depends on our current workload.

Orders are processed in the order received, so there may be orders ahead of yours. Please confirm with Alexis before placing any type of rush order to confirm if your time frame can be accommodated.

Rush Orders MUST be approved by Alexis before purchase.

Rush fees cover the extra time, scheduling changes, and any additional materials needed to move your order ahead of standard production.

Rush Fees start at $25.00. Any extra material costs required for rush production will be quoted and approved before proceeding.

Do you accept returns or exchanges?

5

Because items are limited and made in small batches, all sales are final unless your item arrives damaged or incorrect.

What if my item arrives damaged or incorrect?

6

Please email us within the first 48 hours of receiving your order with photos and your order number, and we will make it right.

How do I know what size to get?

7

Shirts are true to size. If you’re between sizes or prefer an oversized/more relaxed fit, we recommend sizing up.

How should i care for my clothing?

8

Wash cold, inside out, and air dry or tumble dry to keep your piece looking fresh.

If your t-shirt is wrinkled -iron with the shirt inside out.

Shop policy

  • All orders must be placed and paid through the store. Multiple secure payment options are available at checkout, including Klarna and Afterpay.

    Custom orders are sent as invoices through our website and include a due date.

    Orders/Invoices not paid by the due date will be canceled.

    Money app payments are only accepted at in-person markets or during raffles.

  • Orders take 3-5 business days to process before shipping.

    PLEASE NOTE - Orders are processed in the order received, so there may be orders ahead of yours.

  • Local delivery is available for select nearby areas only. To keep deliveries timely & efficient, we offer drop-offs within a limited local zone.

    All orders require production and processing time before delivery is available. Please allow adequate time for your order to be prepared. Orders placed closer to these days will be ready on the next available delivery day once processing is complete.

    You will receive a notification when your order is ready for delivery.

    Delivery is on Friday from 9AM - 1PM.

    Free Delivery options apply on orders over $55.

    Local delivery is available to the following ZIP codes:

    78152, 78101, 78124, 78121, 78109, 78108, 78154, 78148, 78150, 78244, 78263, 78219, 78220, 78233, & 78239

    A $3 delivery fee is applied at checkout for all eligible local orders.

  • Standard Shipping automatically applies at checkout. You will need to manually adjust your shipping choice before submitting payment.

    Orders ship within 5 business days after processing. Delivery time depends on the carrier you select.

    USPS First Class (5 Business Days), UPS Ground (3 Business Days), USPS Priority (2 Business Days), & UPS Next Day Air are all options available to you when checking out.

    PLEASE NOTE -The shipping times listed are transit estimates after your order has shipped. Orders are processed in the order received, so there may be orders ahead of yours. If you need your order by a specific date, please contact Alexis before placing your order to confirm if your time frame can be accommodated. Rush Fees Apply. Please refer to #4 above for more info on Rush Orders.

    Free Shipping options apply on orders over $55.

    For custom bulk orders & large custom requests, shipping costs may exceed standard rates due to size, weight, or quantity. In these cases, additional shipping fees will be calculated and added to your invoice. Clients will be notified of any adjusted shipping costs prior to final payment.

    Once shipped, we are not responsible for delays caused by the carrier.

  • We are not responsible for lost or stolen packages. Please contact the carrier directly.

  • All sales are final unless the item arrives damaged or incorrect.

  • Please contact us within 24 hours if you need to make changes to your order.